Customer Service Executive - Two Wheeler Loans - Hubli - Central Building - CSE*

Tata Capital; Hubli; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Capital in Hubli, Karnataka, is seeking a proactive sales associate to work under supervision. You will identify potential customers, collect and validate documents, and log cases in the system to support disbursement processes.

You will aim to meet customer requirements, cross-sell multiple products under guidance, assist in vendor empanelment, and ensure compliance with audits and RBI regulations.

Responsibilities

• Identify potential customers for business with supervision.
• Collect documents from customers and validate as per organization norms.
• Log the case in the system and follow the disbursement process.
• Fulfil the sanction ratio as per organisation requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors and develop relationships with them with supervisor help.
• Ensure compliance to all Audit / RBI regulations.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business


• Collect the documents from Customers and validate as per the organization norms


• Logging the case in the system as per SOP and follow the process for disbursement.


• Fulfil - the Sanction ratio as per organisation requirement


• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.


• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them


• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.