Customer Service Executive - Two Wheeler Loans - Bilaspur - Om Chambers - CSE*

Tata Capital

Bilaspur

On-site

INR 250,000 - 450,000

Full time

4 days ago
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Job summary

Tata Capital in Bilaspur, Himachal Pradesh, India is seeking a loan disbursement associate to support the Supervisor/Manager in handling loan disbursements with minimal delinquency.

You will identify potential customers, collect and validate documents, log cases in the system, and assist in achieving sanction ratios while meeting customer needs. You will also cross-sell products, help empanel vendors, and ensure adherence to RBI audits and regulations.

Responsibilities

  • With help of Supervisor/ Manager, Identify the customers for protentional Business
  • Collect the documents from Customers and validate as per the organization norms
  • Logging the case in the system as per SOP and follow the process for disbursement.
  • Fulfil - the Sanction ratio as per organization requirement
  • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
  • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
  • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Job Description:

long description

To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Perform the following under the guidance/direction of Supervisor/Manager

  • With help of Supervisor/ Manager, Identify the customers for protentional Business
  • Collect the documents from Customers and validate as per the organization norms
  • Logging the case in the system as per SOP and follow the process for disbursement.
  • Fulfil - the Sanction ratio as per organization requirement
  • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
  • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
  • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

short description

Requirements:
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