Customer Service Executive | Semi Voice Process | 4 months contract

Red Hibiscus Info Solutions; Bengaluru; On-site; INR 274,000 - 328,000; Part time

Benefits offered by this job

Incentives

Office-based role

Rotational week off

Job summary

Red Hibiscus Info Solutions in Bengaluru (Marathahalli) invites applications for a 4-month contract as a Customer Support Executive (Semi Voice). The role involves handling queries via chat, email and calls, with a focus on customer satisfaction.

Work is office-based, 6 days a week with one rotational off; shift may rotate as needed. Eligible candidates have 12th/Graduate qualifications, with 4 months to 1 year of on-paper experience and immediate joining preferred.

Qualifications

• Fluent English required.
• Hindi knowledge considered a plus.

Responsibilities

• Handling customer queries via Chat, Email & Calls (Semi Voice).
• Resolving customer issues with high customer satisfaction.
• Working in rotational shifts if required.

Skills

Fluent English

Hindi

Education

12th / Graduate (Any stream)

Job description

4months Contract- 31st January- Last working day

Position - Customer Support Executive (Semi Voice Process)

Location -Marathahalli, Bangalore

Process Type - Semi Voice

Language Requirements:

Fluent English + Managable Hindi

Candidate must be fluent in English

• Work from office
• 6 days working & 1 day rotational week off
• General shift

*Salary & Benefits:*

- *For Experienced:* 27K CTC per month 21.5k Take Home

- Attractive incentives + Other benefits

Eligibility Criteria:

Qualification:12th / Graduate(Any stream)

4months to 1 Year on Paper Experience

Notice Period: Immediate Joiners Preferred

Job Role & Responsibilities

Handling customer queries via Chat, Email & Calls (Semi Voice)

Resolving customer issues with high customer satisfaction

Working in rotational shifts if required