Hiring For customer support success. Semi voice / Non voice/ Technical

Inspiration Manpower Consultancy; Bengaluru; On-site; INR 250,000 - 720,000; Full time

Benefits offered by this job

Pick-up & Drop Facility

Fixed Off on Weekends

Night Shift

Job summary

Inspiration Manpower Consultancy in Bangalore is hiring for customer support roles across semi-voice, non-voice, technical support, digital marketing, banking process and customer support specialist positions. The advertised salary ranges from 2.5 LPA to 7.2 LPA CTC, with night/rotational shifts and a 5-day workweek. The role requires 7 years of experience and a graduate/undergraduate qualification. Pick-up and drop facilities are available.

Qualifications

• 7 years of experience in customer support or voice/non-voice roles.
• Excellent communication skills.
• Graduate or undergraduate candidates may apply.
• Experience in BPO or customer service preferred.

Responsibilities

• Handle customer queries through calls, chat, or email.
• Provide timely and accurate resolutions.
• Escalate unresolved issues to relevant teams.
• Maintain customer satisfaction and service quality.
• Update customer records and case details.
• Meet productivity and quality targets.
• Follow company policies and SLA guidelines.

Skills

Customer Support

Voice / Chat / Email Support

Problem Solving

Customer Handling

Communication Skills

MS Office Basics

Education

Graduate / Undergraduate Can Apply

Job description

Hiring for customer support success. Semi voice / Non voice/ Technical support / digital marketing / Banking process / customer support specialist

Salary: 2.5 LPA 7,2 LPA CTC

Location: Bangalore

Shift: Night / Rotational Shifts

5 Days Working

Saturday & Sunday Fixed Off

Pick-up & Drop Facility Available

Requirements:

• 07 Years of Experience in Customer Support / Voice Process / Non voice / Semi voice/ Technical support / Banking voice / Health care BPO.
• Excellent Communication Skills
• Graduate / Undergraduate Can Apply
• BPO / Customer Service Experience Preferred

Key Skills:

• Customer Support
• Voice / Chat / Email Support
• Problem Solving
• Customer Handling
• Communication Skills
• MS Office Basics

Responsibilities:

• Handle customer queries through calls, chat, or email
• Provide timely and accurate resolutions
• Escalate unresolved issues to relevant teams
• Maintain customer satisfaction and service quality
• Update customer records and case details
• Meet productivity and quality targets
• Follow company policies and SLA guidelines