Customer Support Executive- Semi Voice Process

TP; Bengaluru; On-site; INR 246,000 - 312,000; Full time

Benefits offered by this job

Attractive incentives + Other benefits

Job summary

TP in Bengaluru seeks a customer service executive to handle queries via chat, email, and calls, aiming for high customer satisfaction. Fresher or 1+ year experience can apply, with graduation in any stream.

The role requires 6 days of work, 1 weekly off, and a general shift; interview mode is walk-in, work from office at Electronic City, Bangalore.

Qualifications

• Graduation mandatory (any stream).
• 1 year+ experience; freshers can apply.
• Willingness to work in rotational shifts and office-based role.

Responsibilities

• Handle customer queries via Chat, Email & Calls (Semi Voice).
• Resolve issues to achieve high customer satisfaction.
• Work in rotational shifts if required; 6 days per week, 1 week off.

Skills

Customer service

Communication

Multi-channel support

Education

Graduation

Tools

Chat

Email

Phone support

Job description

Language Requirements:

• 1. English + Kannada
• 2. English + Telugu
• 3. English + Hindi

Eligibility Criteria:

• Qualification: Graduation Mandatory (Any stream)
• Experience:1year and above
• Fresher also can apply
• Notice Period: Immediate Joiners Preferred

Experienced and fresher both can apply

Job Role & Responsibilities:

• Handling customer queries via Chat, Email & Calls (Semi Voice)
• Resolving customer issues with high customer satisfaction
• Working in rotational shifts if required

6 days working

1 week off

General shift

Interview Mode:

• Walk-in Interview Only
• Work from Office

Salary & Benefits:

• Attractive incentives + Other benefits

Fresher- 22k CTC

1 experience in customer service - 28k CTC

Location- 3rd floor, Near PES College, Ahmad Plaza, Electronic City, Bangalore

Interview Process- 1 round of interview, 1 assessment