Customer Service Executive Sea Export

Prominent Management Solutions; Mumbai; Vor Ort; INR 450.000 - 700.000; Vollzeit

Zusammenfassung

Prominent Management Solutions in Mumbai is seeking an experienced logistics professional to oversee freight forwarding and customer service operations. The role requires hands-on knowledge of hazardous (HAZ) cargo shipments and related documentation, as well as coordination with overseas agents, shipping lines and airlines.

You will manage multiple shipments simultaneously, communicate clearly with customers, and collaborate with internal teams to ensure seamless end-to-end logistics support.

Qualifikationen

• Minimum 3 years of experience in Freight Forwarding / Logistics.
• Must have hands-on experience in Customer Service operations.
• Must have knowledge of handling Hazardous (HAZ) cargo shipments and related documentation.
• Good knowledge of import/export procedures, shipment coordination, and customer communication.
• Ability to coordinate with overseas agents, shipping lines, airlines, and internal teams.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Excel, Outlook, Word).
• Candidate should be proactive, organized, and capable of handling multiple shipments simultaneously.

Jobbeschreibung

1. Minimum 3 years of experience in Freight Forwarding / Logistics.
2. Must have hands‑on experience in Customer Service operations.
3. Must have knowledge of handling Hazardous (HAZ) cargo shipments and related documentation.
4. Good knowledge of import/export procedures, shipment coordination, and customer communication.
5. Ability to coordinate with overseas agents, shipping lines, airlines, and internal teams.
6. Strong communication and interpersonal skills.
7. Proficient in MS Office (Excel, Outlook, Word).
8. Candidate should be proactive, organized, and capable of handling multiple shipments simultaneously.