Customer Service Executive - Sales

Tata Capital Finance Ltd; Jamnagar; On-site; INR 250,000 - 400,000; Full time

Job summary

Tata Capital Finance Ltd in Jamnagar invites applications for a Customer Service - Sales role focused on housing and EM sales. The incumbent will identify target areas, pre-screen customer segments, and build enduring client relationships to drive the Tata Capital brand.

Key duties include executing promotions, expanding distribution channels, and ensuring RBI-compliant processes. Graduate in any discipline required; on-site role with target-driven incentives.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Ensure compliance with RBI regulations.

Responsibilities

• Achieve business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business and expand client base.
• Pre-screen customer segments as per organization norms to optimize conversions.
• Promote and cross-sell multiple products to meet customer needs.
• Execute sales promotions to build interest in Tata Capital Finance Ltd brand.
• Develop strong distribution channels and maintain vendor relationships.
• Ensure adherence to audit processes and RBI regulatory requirements.

Skills

Identify target areas

Pre-screen customer segments

Cross-sell products

Build client relationships

Promotions execution

Vendor empanelment

Distribution channels

Audit & RBI compliance

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Jamnagar - Neo Square - CRE

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.