Customer Relationship Executive

Tata Capital Finance Ltd; Gadag; On-site; INR 300,000 - 540,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for a sales-oriented Customer Service role in Mundargi, Karnataka. The position focuses on financial inclusion and housing segment, aiming to achieve targets by acquiring new client relationships and maintaining them.

Graduate in any discipline required. Responsibilities include identifying target areas, prescreening customers, enabling login and disbursement targets, cross-selling products, promoting the TCFSL brand, building relationships, and

Qualifications

• Graduate in any discipline.

Responsibilities

• Achieving business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure login and disbursement targets are met.
• Cross-sell multiple products and maintain high customer satisfaction.
• Execute sales promotions to build interest in the TCFSL brand.
• Build strong client relationships and brand identification with customers.
• Develop strong distribution channels and vendor empanelment.
• Ensure compliance to Audit / RBI regulations.

Skills

Customer service

Sales

Financial inclusion

Housing

Education

Graduate in any discipline

Job description

Customer Service - Sales - Financial Inclusion - Housing - EM - Sales - Mundargi - Shri Complex - CRE Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.