Customer Relationship Executive

Tata Capital Finance Ltd; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Tata Capital Finance Ltd in Bengaluru seeks a Customer Service - Sales professional for housing sector duties. You will acquire new client relationships, pre-screen segments, and drive disbursements while promoting multiple Tata Capital products.

Execute promotional activities, build strong vendor and customer relationships, and ensure adherence to RBI regulations and audit requirements. This role focuses on achieving targets through proactive customer engagement in SDR Tower, CRE.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments per organization norms.
• Promote cross-sell of multiple products.
• Execute sales promotions to build customer interest.
• Build strong client relationships and vendor networks.
• Develop distribution channels and partners.
• Ensure compliance to RBI regulations and audits.

Responsibilities

• Achieve business targets by acquiring and maintaining client relationships.
• Proactively understand customer needs and cross-sell products as required.
• Ensure RBI compliance and audit readiness.
• Build strong vendor and distribution networks to expand reach.

Skills

Prospect identification

Pre-screening

Customer needs analysis

Cross-selling

Sales promotion

Relationship building

Vendor empanelment

Distribution channels

Regulatory compliance

Disbursement tracking

Customer satisfaction

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Bengaluru - SDR Tower - CRE

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.