Customer Service Sales

Tata Capital Finance Ltd; Jorhat; On-site; INR 180,000 - 320,000; Full time

Job summary

Tata Capital Finance Ltd in Jorhat invites applications for a Customer Service - Sales - Direct Channel - Housing - EM - Sales role. The position targets acquiring new clients, maintaining relationships, and driving cross-sell opportunities in housing finance products.

Graduate candidates with strong aptitude for sales and customer service are preferred. You will work to build distribution channels, promote the Tata Capital Finance Ltd brand, and ensure RBI compliance and audit readiness at all

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Cross-sell multiple products as per requirements.

Responsibilities

• Achieving business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of login along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the Tata Capital Finance Ltd brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Skills

Sales skills

Customer relationships

Cross-selling

Vendor management

Distribution channels

Audit & RBI compliance

Communication

Prospecting

Education

Graduate in any discipline

Job description

Customer Service - Sales - Direct Channel - Housing - EM - Sales - Jorhat - Mithapukhuri Road - J Grades 10367

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers
• Ensure vendor empanelment and develop relationships with new vendors
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations