Customer Service Executive - ILMSCV Finance

Tata Capital; Damoh; On-site; INR 167,000 - 279,000; Full time

Job summary

Tata Capital in India is seeking a junior role to assist the Supervisor/Manager in the loan disbursement process, aiming for minimum delinquency. You will identify customers for potential business, collect documents, and log cases in the system as per SOP to validate disbursement.

Under guidance, you will help satisfy sanction ratios, cross-sell products, empanel new vendors, and ensure compliance with Audit/RBI regulations.

Qualifications

• Undergraduate/Graduate in any discipline.

Responsibilities

• Assist in disbursement of loans under supervision, ensuring minimal delinquency.
• Log cases in the system as per SOP and follow the process for disbursement.
• Fulfil sanction ratio as per organisational requirement and cross-sell multiple products under guidance.

Education

Under Graduate/ Graduate in any discipline

Job description

Description.

txt Qualification.

txt Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager - With help of Supervisor/ Manager, Identify the customers for protentional Business - Collect the documents from Customers and validate as per the organization norms - Logging the case in the system as per SOP and follow the process for disbursement.

• - Fulfil - the Sanction ratio as per organisation requirement - Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• - With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.