Customer Service Executive - UCV Finance

Tata Capital; Betul District; On-site; INR 167,000 - 391,000; Full time

Job summary

Tata Capital is seeking a candidate to assist the Supervisor/Manager in loan disbursement while maintaining low delinquency. The role includes identifying customers for potential business and collecting documents for validation per organizational norms.

The incumbent will log cases in the system per SOP, follow the disbursement process, meet customer requirements, cross-sell products, and help empanel new vendors with RBI/audit compliance guidance.

Qualifications

• Undergraduate/Graduate in any discipline.
• Willing to work under supervision and guidance.

Responsibilities

• Assist in loan disbursement with supervision to maintain low delinquency.
• Identify customers for potential business.
• Collect documents from customers and validate per norms.
• Log cases in the system as per SOP and follow disbursement process.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanel new vendors and develop relationships; ensure RBI/audit compliance.

Skills

Customer identification

Document collection

System logging

Cross-selling

Vendor empanelment

Regulatory compliance

Education

Undergraduate/Graduate in any discipline

Job description

Description.

txt Qualification.

txt Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager - With help of Supervisor/ Manager, Identify the customers for protentional Business - Collect the documents from Customers and validate as per the organization norms - Logging the case in the system as per SOP and follow the process for disbursement.

• - Fulfil - the Sanction ratio as per organisation requirement - Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• - With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.