Customer Service Executive - UCV Finance

Tata Capital; New Delhi; Vor Ort; INR 250.000 - 450.000; Vollzeit

Zusammenfassung

Tata Capital in Delhi is seeking an entry-level loan disbursement assistant. You will support supervisors in processing loan disbursements, identify potential customers, and ensure documentation adheres to organizational norms. You will also engage with customers to fulfill requirements and explore cross-selling opportunities.

Work under guidance to log cases in the system per SOP and help maintain vendor relationships, while ensuring compliance with RBI regulations.

Qualifikationen

• Under graduate/graduate in any discipline.
• Assist supervisor/manager for loan disbursement.
• Identify potential customers for business growth.
• Collect documents and validate as per norms.
• Log cases in the system per SOP and follow the disbursement process.
• Meet customer requirements and cross-sell multiple products.
• Assist in empanelment of new vendors and develop relationships.
• Ensure compliance to Audit/RBI regulations.

Aufgaben

• Assist in disbursement of loans under supervision.
• Identify customers for potential business with guidance.
• Collect and validate documents as per norms.
• Log cases in the system and follow SOP for disbursement.
• Cross-sell products while meeting customer requirements.
• Help empanel new vendors and maintain vendor relations.
• Ensure compliance with Audit/RBI regulations.

Kenntnisse

Customer handling

Communication

Attention to detail

Ausbildung

Undergraduate/Graduate in any discipline

Jobbeschreibung

Description.

txt Qualification.

txt Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

• Under Graduate/ Graduate in any discipline
• Perform the following under the guidance/direction of Supervisor/Manager
• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement
• Fulfil
• the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.