Customer Service Executive - ILMSCV Finance

Tata Capital; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Job summary

Tata Capital in Bengaluru invites applications for a loan disbursement aide. Under supervision, you will help process loan disbursements, collect documents, log cases in the SOP, and aim for low delinquency.

Graduate or undergraduate candidates will perform tasks under guidance of a Supervisor/Manager, including vendor empanelment and cross-selling opportunities while ensuring regulatory compliance.

Qualifications

• Disbursement support under supervision; ensure accuracy.
• Basic document collection and verification per norms.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Skills

Loan disbursement support

Document collection

SOP logging

Regulatory compliance

Education

Under Graduate/ Graduate in any discipline

Job description

Description. txt Qualification. txt Responsibilities. txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency. Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.