Customer Service Executive - UCV Finance

Tata Capital; Singrauli; On-site; INR 180,000 - 300,000; Full time

Job summary

Tata Capital in Singrauli, MP, invites applications for a loan operations assistant. The role supports the Supervisor/Manager in loan disbursement processes, aiming to maintain minimal delinquency and smooth approvals.

Candidates with graduation in any discipline will perform duties such as identifying prospective customers, collecting and validating documents, logging cases per SOP, and assisting with sanction ratios while cross-selling multiple products under supervision.

Qualifications

• Graduate or undergraduate in any discipline.

Responsibilities

• Assist the Supervisor/Manager with loan disbursement and maintain low delinquency.
• Identify customers for potential business, collect documents, and validate as per norms.
• Log cases in the system per SOP and support the disbursement process, including sanction ratios and cross‑selling under supervision.

Education

Undergraduate/ Graduate in any discipline

Job description

Description.

txt Qualification.

Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager - With help of Supervisor/ Manager, Identify the customers for protentional Business - Collect the documents from Customers and validate as per the organization norms - Logging the case in the system as per SOP and follow the process for disbursement.

• Fulfil - the Sanction ratio as per organisation requirement - Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.