Customer Service Executive - ILMSCV Finance

Tata Capital; Ranchi; On-site; INR 250,000 - 400,000; Full time

Job summary

Tata Capital in Ranchi, Jharkhand invites applications for a role under supervision to identify potential customers, collect and validate documents, and log cases for disbursement. The job involves ensuring sanction ratios, cross-selling products, empanelment of new vendors, and adhering to RBI regulations under managerial guidance.

The position is on-site and part of the customer finance process, requiring good documentation and compliance practices within the organization.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.