Customer Service Executive - UCV Finance

Tata Capital; Bharuch District; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital in Gujarat, India seeks a candidate to assist in loan disbursement with supervision, identify customers for potential business, and collect/document verification as per SOP.

Responsibilities include logging cases in the system, following disbursement processes, and ensuring audit/compliance with RBI regulations under guidance from a supervisor/manager.

Qualifications

• Under Graduate/Graduate in any discipline.
• Assist in loan disbursement with guidance from supervisor.
• Identify customers for potential business and collect documents.
• Log cases in the system as per SOP and adhere to process.

Responsibilities

• Help with disbursement of loans with minimum delinquency.
• Identify customers for potential business and develop relationships.
• Collect and validate documents as per organizational norms.
• Log the case in the system as per SOP and follow the process for disbursement.
• Ensure compliance with applicable RBI regulations.

Skills

Loan disbursement

Customer onboarding

Documentation

SOP compliance

Education

Graduate or undergrad

Job description

Description.

txt Qualification.

Responsibilities.

txt To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Under Graduate/ Graduate in any discipline Perform the following under the guidance/direction of Supervisor/Manager - With help of Supervisor/ Manager, Identify the customers for protentional Business - Collect the documents from Customers and validate as per the organization norms - Logging the case in the system as per SOP and follow the process for disbursement.

• Fulfil - the Sanction ratio as per organisation requirement - Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them - With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.