Customer Service Executive @Gurugram

Shining Stars Institution & travels

Gurugram District

On-site

INR 212,000 - 279,000

Full time

14 days+

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Job summary

Shining Stars Institution & travels in Gurugram is hiring for Voice/Blended Process roles in customer service. Freshers and experienced candidates welcome; work from office; English proficiency required.

Responsibilities include handling customer complaints, providing solutions, overseeing the service process, and timely resolution. Interview rounds HR, OPS and client; salary up to 19k for freshers and up to 25k for experienced.

Qualifications

Freshers/Experience both eligible.
Undergrads/Grads all can apply.
Must be comfortable with WORK FROM OFFICE.
Must be comfortable with English.

Responsibilities

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Handling customer concerns and complaints in a timely manner.

Skills

Customer service

English proficiency

Education

Undergrad/Graduate

Job description

HELLO JOB SEEKERS

HUGE OPENING'S FOR VOICE/BLENDED PROCESS

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

LOCATION- GURUGRAM

PROCESS- DOMESTIC/PREMIUM

Roles And Responsibilities-

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Handling customer concerns and complaints in a timely manner.

Required Candidate profile-