Customer Service Executive Blended Process

Tech Mahindra; Mumbai; On-site; INR 213,267 - 255,452; Full time

Job summary

Tech Mahindra is seeking a customer support executive based in Mumbai. The ideal candidate will handle customer queries via Email, chat, and voice support while assisting with Trading and Demat account-related concerns.

The role requires a graduate with a minimum of 6 months of experience, strong English communication skills, and basic computer knowledge. The position offers a salary of ₹21,000 In-Hand plus incentives.

Qualifications

• Minimum 6 months of experience on paper.
• 2025 pass-outs can apply.

Responsibilities

• Handle customer queries via Email, chat, and voice support.
• Assist with Trading & Demat account-related queries.
• Resolve login issues, password resets, order status, holdings, and margin-related concerns.
• Provide accurate and professional customer support.

Skills

Good English communication skills

Basic computer knowledge

Education

Graduate

Job description

Role & responsibilities

• Handle customer queries via Email chat and voice support
• Assist with Trading & Demat account-related queries
• Resolve login issues, password resets, order status, holdings, and margin-related concerns
• Provide accurate and professional customer support

Preferred candidate profile

• Graduate (2025 Pass-outs can apply)
• Minimum 6 months of experience on paper
• Good English communication skills
• Basic computer knowledge

Location

Chandivali, Andheri (Mumbai)

Salary

21,000 In-Hand + Incentives

Application

Interested candidates can share their updated resume on 8928264617.