Customer Support Executive ( Blended Process)

Imaginators Try Going Beyond; Gurugram District; On-site; INR 236,000 - 393,000; Full time

Benefits offered by this job

Attendance allowance

Night shift allowance

Performance incentives

Rotational shifts

Job summary

Imaginators Try Going Beyond is hiring for a BPO/Chat/Voice agent in Gurugram. The role involves handling voice, chat and email interactions with customers, aiming for high-quality service delivery. Candidates should have strong English communication and at least 1 year of BPO experience.

Undergraduate and graduate applicants are welcome. The position includes rotational shifts and attendance/night shift allowances. Salary is offered up to 35,200 CTC with additional performance incentives.

Qualifications

• Excellent English communication skills required.
• Minimum 1 year of BPO experience (Voice/Chat/Blended preferred).
• Undergraduate or Graduate candidates can apply.

Skills

English communication

Education

Undergraduate degree

Bachelor's degree

Job description

• Process: Voice + Chat + Email (Blended)
• Salary up to 35,200/- CTC
• 4,400 Attendance Allowance
• 4,400 Night Shift Allowance (Post Probation)
• Performance-Linked Incentives
• 5 Days Working with Rotational Week Offs
• Rotational Shifts/Training Provided

Required Candidate profile

• Undergraduate & Graduate candidates can apply
• Minimum 1 yr of BPO exp. (Voice/Chat/Blended preferred)
• Excellent English comm. skills