Customer Support Executive-Blended

TP; Bengaluru; On-site; INR 241,000 - 301,000; Full time

Job summary

TP in Bengaluru is hiring for a Customer Service Executive to handle customer interactions via mail and voice on a blended process. The role is office-based at DSR Smartworks, Marathalli, with a general shift and a 6-day week.

Graduation is mandatory and candidates must have English and Hindi communication skills, with around one year of experience in customer service or ecommerce. Immediate joiners only; CTC is 27k with in-hand ~21.6k.

Qualifications

• Excellent English and Hindi communication skills.
• Minimum 1 year experience in customer service or ecommerce; sales background not considered.
• Graduation is mandatory.

Responsibilities

• Handle customer queries via email and voice channels.

Skills

English communication

Hindi communication

Customer service

Education

Graduation mandatory

Job description

Role & responsibilities

• Candidate should have excellent English and Hindi communication
• 1 year experience on paper from customer service or any ecommerce platform (Sales background Will not consider)
• Graduation is mandatory
• Immediate joiners only
• Process is blended (Mail +Voice )
• 6 days working
• 1 day rotational week off
• General shift
• working hour- 8 hr working + 1hr of break
• work from office only
• Location- DSR Smartworks, Marathalli, Bangalore

Interview Mode- Virtual and walking both.

CTC- 27k

In hand- 21.6K

Interview Process- 2 Round + 1 assessment