Customer Service Executive

Tata Capital; Varanasi; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Capital in India is seeking a proactive Customer Service Associate to handle inquiries, resolve issues, and deliver accurate information on products and services.

You will build strong customer relationships, collaborate with internal teams to resolve complex problems, and contribute to ongoing process improvements while maintaining expert product knowledge.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to provide expert advice.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to provide expert advice.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.