Customer Service Executive

SkillLabs; Mohali, Chandigarh; On-site; INR 162,000 - 195,000; Full time

Job summary

SkillLabs is hiring Customer Care Representatives for our Operations team to support international customers, resolve queries, and handle voice, chat, and email interactions while delivering excellent service. You will aim to meet quality and productivity targets in a fast-paced environment.

Freshers are welcome; strong communication skills are essential. Banking-related queries and phone banking familiarity are a plus, with opportunities to grow within a dynamic BPO setting in Mohali.

Qualifications

• Freshers welcome; basic banking knowledge helpful.
• Excellent communication for international customers.
• Willing to work in a BPO/call center environment.

Responsibilities

• Handle voice, chat and email interactions for international customers.
• Resolve queries and deliver quality service while meeting targets.
• Support operations team to maintain productivity and customer satisfaction.

Skills

Customer service

Voice support

Email support

Chat support

Job description

We are hiring Customer Care Representatives for our Operations team to support international customers, resolve queries, handle voice/chat/email interactions, and deliver excellent customer service while meeting quality and productivity targets.

Skills highlighted with ‘‘‘ are preferred keyskills

Banking / Fresher/ Phone Banking/ Personal Banker Fresher

MNC BPO Company

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