Customer support / BPO / Technical support / Banking / Fresher / Voice

Rivera Manpower Services; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Immediate joining

Job summary

Rivera Manpower Services in Bengaluru is hiring a Customer Support Executive for voice processes. Both freshers and experienced professionals are welcome to apply; the role demands excellent communication and a customer-focused mindset.

You will handle customer calls, resolve queries within defined timelines, and coordinate with internal teams to ensure satisfaction. Immediate joining is preferred, with a competitive salary and growth opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused attitude with good interpersonal skills.
• Ability to handle customer queries professionally.
• Good listening and problem-solving skills.

Responsibilities

• Handle customer queries through calls and provide effective resolutions.
• Maintain a high level of customer satisfaction.
• Understand customer concerns and resolve issues within the defined timelines.
• Maintain accurate records of customer interactions.
• Follow company policies, processes, and quality standards.
• Coordinate with internal teams for issue resolution when required.

Skills

Communication

Customer focus

Interpersonal skills

Listening

Problem solving

Education

10+2 / Diploma / Any Graduate

Job description

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE

Position: Customer Support Executive
Process: Customer Support Voice
Experience: Freshers & Experienced
Qualification: 10+2 / Diploma / Any Graduate
Location: Bangalore
Shift: Day / Rotational Shifts
Joining: Immediate

Job Responsibilities

• Handle customer queries through calls and provide effective resolutions.
• Maintain a high level of customer satisfaction.
• Understand customer concerns and resolve issues within the defined timelines.
• Maintain accurate records of customer interactions.
• Follow company policies, processes, and quality standards.
• Coordinate with internal teams for issue resolution when required.

Requirements

• Excellent verbal and written communication skills.
• Customer-focused attitude with good interpersonal skills.
• Ability to handle customer queries professionally.
• Good listening and problem-solving skills.
• Comfortable working in rotational shifts.
• Freshers are welcome to apply.

Why Join Us?

• Competitive salary package
• Growth and career development opportunities
• Professional work environment
• Immediate joining opportunities