Customer Service Executive

Orient Exchange And Financial Services; Kozhikode district; On-site; INR 240,000 - 420,000; Full time

Job summary

Orient Exchange And Financial Services is seeking a Customer Support Executive Officer (BPO) to handle currency delivery outside office premises and ensure accurate Forex processing. The role requires verifying customer documents per RBI and company compliance norms and maintaining precise transaction records.

Based in India, the candidate will contribute to customer success and operations, ensuring smooth service delivery across 26 branches and HQ in Bangalore, with RBI licensing as AD-II.

Responsibilities

• Manage the delivery of currency outside the office premises
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Education

Graduation Not Required

Job description

Customer Support Executive Officer || BPO

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Customer Service Executive

Customer Service Executive typically earns between