Customer Service Executive

JMD Technologies Inc.; Jaipur; On-site; INR 240,000 - 360,000; Full time

Job summary

JMD Technologies Inc. in Jaipur is hiring Customer Service Executives to handle voice customer support and deliver an excellent service experience for a variety of clients.

Open to Fresher or Experienced candidates with excellent communication skills, this role requires adherence to process guidelines and quality standards while resolving queries via voice channels; training is provided and growth opportunities exist within the BPO sector in a dynamic workplace.

Qualifications

• Fresher or experienced candidates may apply.
• Excellent communication skills required.

Responsibilities

• Handle customer queries through voice support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards

Skills

Excellent communication skills

Job description

We are hiring Customer Service Executives for a leading BPO sector

Location: Jaipur

• Role: Customer Service Executive (CSE)
• Process: Voice Customer Support
• Experience: Fresher/Experienced candidates can apply
• Key Requirement: Excellent communication skills
• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards