Customer Support Executive

Teamwork Talent Solutions; Pune District, Jaipur; On-site; INR 335,000 - 368,000; Full time

Benefits offered by this job

Cab facility (both-side)

Cab support during odd hours

Job summary

Teamwork Talent Solutions is hiring a Customer Support Executive (Voice Process) for Jaipur & Pune. The role involves handling customer queries via voice support, delivering accurate resolutions, and maintaining professional communication.

Freshers can apply; graduates preferred. Good English (verbal and written) and strong customer-handling and problem-solving skills are expected. Working days are 5.5 per week with rotational shifts and cab facilities.

Qualifications

• Graduate candidates preferred.
• Freshers can apply.
• Candidates with voice/customer service experience are encouraged.
• Good verbal and written English communication.
• Strong customer-handling and problem-solving skills.

Responsibilities

• Handle customer queries through voice support.
• Provide accurate resolutions and assistance to customers.
• Maintain professional communication and customer service standards.
• Follow process guidelines and quality parameters.
• Achieve productivity and performance targets.

Skills

Verbal English communication

Written English communication

Customer handling

Problem-solving skills

Education

Graduate degree

Job description

Customer Support Executive Voice Process | Jaipur & Pune

Job Title: Customer Support Executive
Process: International Voice Process
Location: Jaipur & Pune
Employment Type: Full-Time

Salary

• Freshers: 30,000 CTC per month
• Experienced: Up to 33,000 CTC per month

Job Details

• Working Days: 5.5 Days a Week
• Shift: Rotational
• Week Off: Rotational
• Cab Facility: Both-side cab facility available
• Cab support available during odd hours

Job Responsibilities

• Handle customer queries through voice support
• Provide accurate resolutions and assistance to customers
• Maintain professional communication and customer service standards
• Follow process guidelines and quality parameters
• Achieve assigned productivity and performance targets

Eligibility

• Graduate candidates preferred
• Freshers can apply
• Candidates with relevant voice/customer service experience can apply
• Good verbal and written English communication
• Strong customer-handling and problem-solving skills

Interview Process

HR Interview Assessment/Test Operations Round (Final Round)