Customer Support Executives

JMD Technologies Inc.; Jaipur; On-site; INR 250,000 - 360,000; Full time

Job summary

JMD Technologies Inc. in Jaipur is seeking Customer Support Executives to handle voice and chat support for a leading BPO sector. The role welcomes both freshers and experienced candidates, with a strong emphasis on excellent communication skills.

Virtual interviews will be conducted to evaluate fit and communication abilities. Candidates will manage customer queries, resolve issues efficiently, and maintain a positive overall experience by adhering to established processes and quality

Qualifications

• Excellent communication skills.

Responsibilities

• Handle customer queries through voice/Chat support.
• Resolve customer concerns efficiently.
• Provide accurate information and maintain a positive customer experience.
• Follow process guidelines and quality standards.

Skills

Excellent communication skills

Job description

Customer Support Executives for a leading BPO sector

Location: Jaipur

• Process: Voice/Chat Customer Support
• Experience: Fresher and Experienced candidates can apply
• Key Requirement: Excellent communication skills
• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards