Customer Care Executive

Anisha Global Services; Bengaluru; On-site; INR 495,000 - 605,000; Full time

Job summary

Anisha Global Services is hiring for a Customer Service Executive for an International Voice Process. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and either be a fresher or have up to 1 year of BPO experience.

The role involves handling voice-based customer interactions, providing accurate information, and ensuring high-quality service levels while adhering to process guidelines and performance targets.

Qualifications

• Excellent communication is required and expected.
• Customer-focused approach with clear communication.
• Prior BPO experience is a plus; fresher or 1 year experience eligible.

Responsibilities

• Handle customer queries through voice calls.
• Provide accurate information and effective resolutions.
• Maintain high standards of customer service.
• Follow process guidelines and quality standards.
• Achieve defined productivity and performance targets.
• Ensure a positive customer experience.

Skills

Excellent communication

Education

Graduation

Job description

Customer Service Executive International Voice Process

Contact : Kaif-7037688395

Location: MTP
Work Mode: Work From Office
Experience: Fresher / 1 Year BPO Experience
Qualification: Graduation Required for Fresher / Undergraduate With 1 Year Experience are Eligible

Job Highlights

• Attractive salary package up to 5.50 LPA
• Rotational Shifts
• Rotational Weekoffs
• Opportunity to work with an international customer service process
• Career growth opportunities in the BPO industry

Job Profile

We are hiring Customer Service Executives for our voice-based customer service process. The ideal candidate should have good communication skills, a customer-focused approach, and prior BPO experience.

Key Responsibilities

• Handle customer queries through voice calls
• Provide accurate information and effective resolutions
• Maintain high standards of customer service
• Follow process guidelines and quality standards
• Achieve defined productivity and performance targets
• Ensure a positive customer experience

Eligibility Criteria

• Graduate / Undergraduate candidates can apply
• Excellent Communication Required
• Comfortable working in rotational shifts
• Willingness to work from office