Customer Service Executive

Lyros Technologies Pvt Ltd-CMMI Level 3; Hyderabad; On-site; INR 181,000 - 257,000; Full time

Benefits offered by this job

Two-way cab facility

Transport allowance

6 working days + 1 rotational week off

Job summary

Lyros Technologies Pvt Ltd-CMMI Level 3 in Hyderabad is hiring a Customer Support Executive for inbound voice processes. Fresh graduates are welcome, and 6 months to 1 year of voice/customer support experience is preferred. Strong English and Hindi communication, plus regional language skills, are advantageous.

The role emphasizes handling calls professionally, resolving banking-related queries, and delivering excellent customer experiences. A basic grasp of MS Office is expected.

Qualifications

• Graduates Freshers are welcome
• 6 months–1 year experience in voice/customer support preferred
• Excellent communication in English Hindi
• Regional language proficiency is an added advantage
• Basic computer MS Office knowledge
• SVAR Score: 50+

Responsibilities

• Handle inbound customer calls professionally
• Assist customers with banking-related queries and services
• Understand customer concerns and provide appropriate solutions
• Troubleshoot issues and elevate when required
• Process transactions and maintain accurate records
• Identify customer needs and recommend relevant products/services
• Deliver an excellent customer experience on every call

Skills

Communication skills

MS Office

Bilingual English Hindi

Regional language

Tools

MS Office

Job description

Hiring: Customer Support Executive Voice Process

Looking for a stable career in Customer Support? This opportunity is for you!

Position

Customer Support Executive Inbound Voice Process

Who Can Apply?

• Graduates Freshers are welcome!
• 6 months1 year experience in voice/customer support preferred
• Excellent communication in English Hindi
• Regional language proficiency is an added advantage
• Basic computer MS Office knowledge
• SVAR Score: 50+

Salary Benefits

• Freshers: 16,200 CTC | 15,700 Take Home (NATS)
• Experienced: 23,000 CTC | 17,500 Take Home
• Two-way cab facility OR 2,000 transport allowance
• 6 working days + 1 rotational week off

Job Responsibilities

• Handle inbound customer calls professionally.
• Assist customers with banking-related queries and services.
• Understand customer concerns and provide appropriate solutions.
• Troubleshoot issues and elevate when required.
• Process transactions and maintain accurate records.
• Identify customer needs and recommend relevant products/services.
• Deliver an excellent customer experience on every call.

What Were Looking For

Good communication in Hindi + Customer-handling skills + Positive attitude = Perfect Fit!

We are looking for candidates who are patient, confident, customer-focused, and comfortable handling voice interactions.

Not Eligible

• Intermediate/12th pass candidates
• Candidates awaiting graduation results
• Candidates currently pursuing higher education
• B.Pharmacy students