Customer Service Executive

Recruitsteps; Dadri, Gurugram District, Jaipur; Vor Ort; INR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

5 days working

Cab services within hiring zone

Zusammenfassung

Recruitsteps in Gurgaon is seeking a Customer Service Executive to handle international voice support. You will resolve queries, log interactions in CRM, and meet KPIs while delivering high-quality service. The role requires excellent English communication and flexibility to work night shifts.

Candidates with B2-C1 English, fresh graduates or 6–12 months experience, are invited to apply. Relocation to the hiring area is expected; no work-from-home option is available.

Qualifikationen

• Excellent English comms (B2-C1 level).
• Undergrads with 6-12 months experience or graduate freshers.
• Willingness to relocate.
• Night shifts required.
• No work from home.

Aufgaben

• Handle international voice support calls.
• Resolve customer queries, and escalations.
• Meet KPIs and deliver high-quality service.
• Using CRM tools to log interactions and track cases.

Kenntnisse

English communication

Customer service

Tools

CRM tools

Jobbeschreibung

Required :

• Excellent English comms (B2-C1 Level).
• Udergrads with minimum 6-12 months of experience
• Graduate Freshers
• Should be okay to relocate if required.
• NO Work from Home
• Night shifts

contact :

Anurag Bajpai 7376764715

Perks and benefits

• 5 days working
• Cab services ( within hiring zone)

Skills highlighted with ‘‘ are preferred keyskills

Customer Service Executive with Teleperformance experience in international voice support. Skilled in resolving customer queries, handling escalations, using CRM tools, meeting KPIs, and delivering excellent service through effective communication.

Company Info

Address: Gurgaon

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