Customer Support Executive | Voice Process

TP; Dadri; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

Cab facility

Job summary

Teleperformance in Noida (Sector 135) is hiring for a Voice Process role. The candidate should have 12th pass or graduate qualification and a minimum of 6 months of BPO experience, preferably in voice support. Excellent verbal communication and customer-handling skills are required.

The position offers 5 working days per week with rotational shifts and cab facility. Salary goes up to 4.5 LPA. Join Teleperformance to handle customer queries over calls, deliver accurate resolutions, and maintain

Qualifications

• 12th pass or graduate
• Minimum 6 months of BPO experience required (voice process preferred)
• Excellent verbal communication and customer handling skills

Responsibilities

• Handle customer queries over calls and provide accurate, timely resolutions.
• Maintain professional communication while ensuring a positive customer experience.
• Follow process guidelines, meet performance targets, and maintain service quality standards.

Skills

Verbal communication

Customer handling

Education

12th Pass / Graduates

Job description

WE ARE HIRING | TELEPERFORMANCE

Exciting Career Opportunity Voice Process

Location: Sector 135, Noida

Company: Teleperformance

Process: Voice Process

We are looking for enthusiastic and customer-focused professionals to join our team at Teleperformance! If you have excellent communication skills and prior BPO experience, this could be the perfect opportunity for you.

Job Details

Qualification: 12th Pass / Graduates

Salary: Up to 4.5 LPA

Working Days: 5 days a week

Shifts: Rotational shifts

Week Offs: Rotational

Experience: Minimum 6 months of BPO experience required (Voice Process experience preferred)

Skills: Excellent verbal communication and customer-handling skills

Cab Facility: Both-side cab facility available

Roles & Responsibilities

• Handle customer queries over calls and provide accurate, timely resolutions.
• Maintain professional communication while ensuring a positive customer experience.
• Follow process guidelines, meet performance targets, and maintain service quality standards.