Customer Service Executive

Tata Capital; Agra District; On-site; INR 300,000 - 450,000; Full time

Job summary

Tata Capital is seeking a customer support professional in India to handle inquiries, resolve issues, and provide accurate information about products and services. The role focuses on building lasting customer relationships and working with internal teams to resolve complex complaints.

The successful candidate will maintain strong product knowledge and contribute to process improvements to enhance overall customer experience and satisfaction.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.