Customer Service Engineer

Wonder Cement; Ratlam, Ujjain, Dhar; On-site; INR 350,000 - 550,000; Full time

Job summary

Candidates with B.Tech / B.E. in Civil Engineering and a willingness to travel are encouraged to apply. Freshers and experienced professionals with strong communication skills fit well with this off-roll position.

Qualifications

• B.Tech / B.E. in Civil Engineering Mandatory.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Strong interest in sales and customer interaction.
• Willingness to travel within the assigned territory.
• Two-wheeler and valid driving licence preferred.

Responsibilities

• Visit customers, dealers, contractors and other channel partners in the assigned territory.
• Develop and maintain strong customer relationships.
• Generate new business opportunities and achieve assigned sales targets.
• Promote company products and provide product-related information to customers.
• Conduct regular market visits and monitor competitor activities.
• Handle customer queries and resolve issues effectively.
• Maintain daily market visit and sales reports.
• Coordinate with internal teams for order and delivery-related activities.
• Follow company policies, safety guidelines and standard work procedures.

Skills

Civil Engineering

Sales

Customer Handling

Dealer Management

Market Development

Site Visits

Communication Skills

Relationship Management

Education

B.Tech / B.E. in Civil Engineering

Job description

Job Description:

We are looking for a motivated and result-oriented Customer Sales Engineer (CSE) to join our sales team. The candidate will be responsible for customer handling, market development, sales generation, and achieving assigned targets.

Key Responsibilities:

• Visit customers, dealers, contractors and other channel partners in the assigned territory.
• Develop and maintain strong customer relationships.
• Generate new business opportunities and achieve assigned sales targets.
• Promote company products and provide product-related information to customers.
• Conduct regular market visits and monitor competitor activities.
• Handle customer queries and resolve issues effectively.
• Maintain daily market visit and sales reports.
• Coordinate with internal teams for order and delivery-related activities.
• Follow company policies, safety guidelines and standard work procedures.

Eligibility:

• B.Tech / B.E. in Civil Engineering Mandatory.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Strong interest in sales and customer interaction.
• Willingness to travel within the assigned territory.
• Two-wheeler and valid driving licence preferred.

Key Skills:
Civil Engineering, Sales, Customer Handling, Dealer Management, Market Development, Site Visits, Communication Skills, Relationship Management.

Employment Type: Off-Roll