Customer Service Associate | Voice Process | Domestic BPO

Red Hibiscus Info Solutions; Hyderabad; On-site; INR 240,000 - 300,000; Full time

Job summary

Red Hibiscus Info Solutions in Hyderabad is seeking a Customer Service Associate. The role requires average English communication and fluency in one of Hindi, Tamil, Malayalam or Kannada, with clear pronunciation and professional speaking ability.

Fresher packages start at 2.4 LPA, rising to 2.8 LPA after 6–12 months and 3 LPA after one year or more. Qualifications include undergraduates or graduates, with freshers and experienced candidates welcome.

Qualifications

• Average English communication is mandatory.
• Fluent in any ONE of: Hindi, Tamil, Malayalam, Kannada.
• Clear pronunciation and professional speaking ability required.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Understand customer concerns and provide appropriate solutions.

Skills

English communication

Multilingual fluency in one language

Education

Undergraduates / Graduates

Job description

Position: Customer Service Associate

Language Requirements

• Average English communication is mandatory.
• The candidate must be fluent in any ONE of:
• Hindi
• Tamil
• Malayalam
• Kannada
• Clear pronunciation and professional speaking ability are required.

Salary: 2.4L for Fresher (20 K CTC & 17 K In hand per month)

6months to 1 year - 2.8 LPA (23300 CTC & 21 K In Hand)

1 year + - 3 LPA (25 K CTC & 23 K in hand)

Eligibility

• Undergraduates / Graduates from any discipline can apply.
• Freshers and experienced candidates are welcome.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Understand customer concerns and provide appropriate solutions.

Working Hours

• Total Login: 10 hours
• Production Hours: 9 hours
• Weekly Off: 2 rotational days after completion of training.
• Male Candidates: 24/7 rotational shifts.
• Female Candidates: Rotational day shifts.