Customer Service Executive | Inbound Process | MNC BPO

Red Hibiscus Info Solutions; Dadri; On-site; INR 244,000 - 292,000; Full time

Job summary

Red Hibiscus Info Solutions is seeking a Customer Service Executive for inbound voice support. The role is Full-Time with a walk-in interview mode and a shift window from 9:00 AM to 9:00 PM.

Freshers and experienced candidates can apply for this inbound customer service position. Graduate candidates with strong English communication and listening skills will excel, handling calls and resolving queries to ensure customer satisfaction.

Qualifications

• Graduation is mandatory.
• Freshers and experienced candidates are welcome.
• Good English communication skills.
• Strong listening and customer-handling abilities.

Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Understand customer queries and provide accurate resolutions.
• Maintain a positive and professional conversation with customers.
• Resolve customer concerns while ensuring a high level of customer satisfaction.

Skills

English communication

Listening skills

Customer handling

Education

Graduate

Job description

Position: Customer Service Executive
Process: Inbound Voice Process
Employment Type: Full-Time
Interview Mode: Walk-in Interview
Shift: 9:00 AM to 9:00 PM Window
Salary: Up to 24,000 CTC (Based on interview performance & last drawn Salary)
Education: Graduate
Experience: Freshers & Experienced candidates can apply

Candidate Requirements

• Graduation is mandatory.
• Freshers and experienced candidates are welcome.
• Good English communication skills are required.
• Strong listening and customer-handling abilities.
• Candidates should be comfortable working in the 9 AM 9 PM shift window.

Key Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Understand customer queries and provide accurate resolutions.
• Maintain a positive and professional conversation with customers.
• Resolve customer concerns while ensuring a high level of customer satisfaction.

Why Join?

Attractive salary package up to 24K CTC
Opportunity for both freshers & experienced candidates
Inbound customer service profile
Walk-in interview process
Opportunity to build a career in the BPO/customer service industry