Customer Service Associate

Best Life Organic India Gwalior; Dadri; On-site; INR 250,000 - 450,000; Full time

Job summary

Jobnest Hr Solutions in India is seeking a Customer Service Associate to provide end-to-end voice support for international retail banking customers, addressing inquiries with professionalism.

You will resolve queries about accounts, cards and transactions while ensuring high first contact resolution and maintaining complete interaction records in the CRM.

Role focuses on accuracy, compliance and customer satisfaction through clear communication.

Qualifications

• UG: Any Graduate is required.

Responsibilities

• Deliver professional end-to-end voice support for international retail banking customers.
• Resolve queries regarding accounts, card services, transactions and compliance.
• Ensure high First Contact Resolution, Maintain interaction records and CRM

Education

UG: Any Graduate

Job description

Customer Service Associate

Jobnest Hr Solutions

Deliver professional end to end voice support for international retail banking customers. Resolve queries regarding accounts, card services, transactions and compliance. Ensure high First Contact Resolution, Maintain interaction records and CRM

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

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