Customer Service Associate

Best Life Organic India Gwalior; Bengaluru; On-site; INR 390,000 - 650,000; Full time

Benefits offered by this job

Cab facility within 30km radius

Job summary

Tech Mahindra is seeking candidates for an International Customer Support role to deliver end-to-end voice support for banking clients. You will resolve queries on accounts, cards, and transactions, while ensuring compliance and high first contact resolution. The position involves CRM-based interaction logging and customer care excellence.

The role targets international premium banking support, with a salary up to 6.5 LPA CTC, and cab facility within 30 km. UG graduates are eligible.

Qualifications

• UG: Any Graduate

Responsibilities

• Deliver professional end to end voice support for international retail banking customers, resolve queries regarding accounts, card services, transactions and compliance.
• Maintain high First Contact Resolution, ensure accurate interaction records in CRM

Job description

Deliver professional end to end voice support for international retail banking customers.resolve queries regarding accounts, card services, transactions and compliance.Ensure high First Contact Resolution, Maintain interaction records and CRM

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

As Tech Mahindra’s BPS arm, we make it our mission to understand everything from the position of our customers. Our guidance allows customers to unveil new ways to disrupt their respective industries.

Perks and benefits

Cab facility available within 30km radius

Hot Vacancy | International Customer Support | CTC-Upto -6 .5LPA

Hiring For International Premium Banking Support