Customer Service Advisor

Retail Direct Pvt Ltd; Pune District; On-site; INR 200,000 - 320,000; Full time

Job summary

Retail Direct Pvt Ltd is seeking customer service professionals to join our internal team. The role involves handling inbound calls and supporting UK-based customers with clear, professional communication. Graduates or undergraduates with excellent written and spoken English are encouraged to apply.

Fixed shifts with growth opportunities are highlighted; engineering/technical graduates are not being considered for this role. Salary will be as per industry standards.

Qualifications

• 1-2 years of inbound call experience.
• Graduates/Under Graduates with excellent communication (written & spoken).
• Service UK-based customers.

Responsibilities

• Handle inbound voice, email, and chat queries for UK-based customers.
• Provide accurate information and resolve customer issues promptly.
• Maintain quality standards and professional communication.

Skills

Inbound calls handling

English communication

Education

Graduates/Under Graduates

Job description

We are looking forcustomerservice advisors for our own Internal Team.

We are looking for candidates with:

• Prior 1-2 years of experience of handling inbound calls
• Graduates/Under Graduates with excellent communication skills (Written & Spoken)
• Service UK based customers

Advantage

• Fixed Shifts with No Rotation
• Ample opportunity for internal growth

We are NOT looking at hiring any engineering or technical graduates for this role.

Salary: As Per Industry Standards

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, CustomerService, Operations

Role Category: Voice, Email & Chat Support

Role: Associate/Senior Associate -(Non technical)