Customer sales calls executive

bucketlistt; Dehradun; On-site; INR 167,000 - 279,000; Full time

Job summary

bucketlistt.com is seeking a dynamic Customer Support professional in Dehradun to handle daily inbound and outbound calls and chats. You will convert leads into bookings through consultative selling, read customer behavior, and tailor responses to each scenario.

The role demands fluency in Hindi and English, familiarity with CRM/dialer systems, and a customer-first mindset. Freshers may apply and a startup-friendly attitude is preferred.

Qualifications

• Graduation from the relevant university.
• Fluency in Hindi and English; regional language is a plus.
• Experience with CRM tools and dialer systems.
• Familiarity with AI-assisted calling tools.
• Working knowledge of Excel.
• Energetic, optimistic, customer-first mindset.

Responsibilities

• Manage daily inbound & outbound customer calls and chats.
• Convert leads into bookings through negotiation & consultative selling.
• Read customer behaviour and tailor responses to each scenario.
• Manage and follow up on leads across the pipeline.
• Support the wider team to drive company growth.

Skills

Customer psychology

Active listening

Negotiation

Warm communication

Customer-first mindset

Education

Graduation from relevant university

Tools

CRM tools

Dialer systems

Excel

Job description

About bucketlistt.com

bucketlistt.com is an online curated marketplace for experiences - where anyone can discover and book experiences across India, from rafting in Rishikesh to skydiving in Delhi to a royal dinner with a kings of Rajwada.

Our vision:

digitise how India books experiences - the most important part of any trip - and cover every experience India has to offer over the next 3-5 years. We don’t provide transportation or hotels.

The Role

Calls are our most important channel - and this role is at the heart of it. You'll deliver flawless customer support and convert leads into bookings by understanding what each customer really needs.

The ideal person:

• Graduation from the relevant university
• Understands customer psychology and buying behaviour
• Communicates warmly and listens actively
• Reads how customers respond and adapts the pitch accordingly
• Is a strong negotiator who genuinely helps the customer

What You'll Do

• Manage daily inbound & outbound customer over calls and chats
• Convert leads into bookings through negotiation & consultative selling
• Read customer behaviour and tailor responses to each scenario
• Manage and follow up on leads across the pipeline
• Support the wider team to drive company growth

What We’re Looking For

• Relevant experience in tele calls or travel industry. Freshers can also apply.
• Fluency in Hindi + English + Any regional laungage
• Experience with CRM tools & telecaller/dialer systems
• Familiarity with AI-assisted calling tools
• Working knowledge of Excel
• Energetic, optimistic personality with a customer-first mindset

Bonus Points

• Ready to thrive in a startup environment
• Eager to gain exposure across other areas of the business
• Naturally positive and resilient

Compensation

Rs. 15,000 - 25,000 per month

Why Join

• Own a channel that directly drives revenue
• Work closely with the founders
• Grow as the company scales