Customer Relationship Officer

BrainGroom

New Delhi

On-site

Full time

14 days+

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Job summary

BrainGroom in India, Delhi is seeking to support a leading banking and finance services firm that operates as a neutral online marketplace for instant customized rate quotes on loans and credit cards. The role focuses on addressing customer concerns and ensuring a smooth experience for buyers of the company’s financial products.

The position concentrates on rectifying issues faced by individual customers and driving improvements in the organization’s overall customer satisfaction ratings,

Responsibilities

Handle the concerns of the people who buy their company's products or services.
They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Job description

Responsibilities

Handle the concerns of the people who buy their company's products or services.
They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Context

For Leading Banking and Finance services. For an Banking Firm associated with process of neutral online marketplace for instant customized rate quotes on loans and credit cards.

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