Customer Relationship Manager

Houssed Technologies; Mumbai; On-site; INR 320,000 - 520,000; Full time

Job summary

Houssed Technologies in Mumbai is seeking a customer relations professional to engage prospective buyers and understand their property needs, preferences, and budget. You will explain project details, pricing, and payment plans while coordinating site visits and presentations.

Maintain ongoing communication to drive closure and nurture existing relationships through diligent CRM updates. The role emphasizes skills in client discovery, negotiation, and consistent follow-up to convert inquiries

Qualifications

• Familiarity with property sales and CRM systems is advantageous.
• Ability to identify client requirements and budget constraints.
• Strong communication and relationship-building skills.

Responsibilities

• Contact prospective customers and understand their property requirements, preferences, and budget.
• Explain project details, property specifications, pricing, payment plans, amenities, and available inventory.
• Schedule and coordinate site visits and property presentations.
• Maintain regular communication and follow-up with prospective customers until closure.
• Build and maintain strong relationships with existing and prospective customers.
• Update customer information, interactions, follow-ups, and sales status in the CRM system.

Skills

CRM experience

Prospecting

Negotiation

Tools

CRM software

Job description

Contact prospective customers and understand their property requirements, preferences, and budget. Explain project details, property specifications, pricing, payment plans, amenities, and available inventory. Schedule and coordinate site visits and property presentations Maintain regular communication and follow-up with prospective customers until closure. Build and maintain strong relationships with existing and prospective customers. Update customer information, interactions, follow-ups, and sales status in the CRM system.Role & responsibilities