Executive Customer Relations

Leap India; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Leap India in Mumbai is seeking a customer relationship professional to develop and implement strategies that enhance customer satisfaction and loyalty. You will build and maintain strong relationships with existing and potential customers, identify new opportunities, and collaborate across teams to resolve issues.

You will analyze feedback to improve products and services, and manage CRM systems to track interactions and outcomes, contributing to growth in a competitive market.

Responsibilities

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and provide insights to improve products and services.
• Develop and manage customer relationship management systems to track interactions.

Job description

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and provide insights to improve products and services.
• Develop and manage customer relationship management systems to track interactions.

Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.