Customer Relationship Executive

Tbof Foods; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Qualifications

• Excellent communication skills.
• Strong problem-solving abilities.
• Good organizational and multitasking capabilities.

Responsibilities

• Handle customer inquiries and resolve issues promptly.
• Provide accurate product information and recommendations.
• Build and maintain strong customer relationships.
• Collaborate with cross-functional teams to improve processes.
• Support achievement of performance goals through excellent service.

Skills

Communication

Problem-solving

Organizational skills

Multitasking

CRM knowledge

Tools

CRM software

Job description

We are looking for a Customer Relationship Associate to manage customer inquiries, resolve issues, provide product information and recommendations, and build strong customer relationships. The role requires excellent communication, problem-solving, organizational, and multitasking skills, along with CRM knowledge. The candidate will collaborate with teams and support process improvements while achieving performance goals.