Customer Relationship Executive

Sushila Parmar International; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Sushila Parmar International is hiring a Customer Relationship Executive in Pune for full-time, on-site work. The role focuses on accurate CRM data management, data cleaning, and coordinating with Sales, Marketing, and Operations teams.

You will handle lead databases, reporting, and campaign tracking with strong attention to detail. The candidate should be proficient in Google Sheets/Excel, possess good communication, and be able to perform repetitive tasks consistently.

Qualifications

• Experience with CRM data management and data cleaning.
• Proficiency in Google Sheets/Excel for reporting.
• Strong attention to data accuracy and detail.
• Good written and verbal communication.

Responsibilities

• Manage and update customer data in the CRM system.
• Perform data cleaning, validation, and deduplication activities.
• Prepare reports and maintain trackers using Google Sheets.
• Upload and manage lead databases for calling campaigns.
• Monitor campaign performance and maintain operational records.
• Coordinate with Sales, Marketing, and Operations teams for data requirements.

Skills

Google Sheets

Microsoft Excel

Attention to detail

Communication skills

Coordination skills

Job description

Role : CUSTOMER RELATONSHIP EXECUTIVE

Full-Time, Work From Office

Location : Pune Satara Road, near Swargate

Experience : 1 - 5 years

Roles & Responsibilities

• Manage and update customer data in the CRM system.
• Perform data cleaning, validation, and deduplication activities.
• Prepare reports and maintain trackers using Google Sheets.
• Upload and manage lead databases for calling campaigns.
• Monitor campaign performance and maintain operational records.
• Coordinate with Sales, Marketing, and Operations teams for data requirements.

Required Skills

• Good knowledge of Google Sheets or Microsoft Excel.
• Strong attention to detail and data accuracy.
• Good communication and coordination skills.
• Ability to manage repetitive tasks with consistency.