Customer Relationship Executive

Giridhar Placement Services New Delhi; New Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Giridhar Placement Services New Delhi is seeking a Customer Relationship Executive in Delhi to manage customer interactions and support duties. The role involves addressing queries, processing payments follow-ups, and maintaining ongoing communication with customers via phone.

The ideal candidate will handle queries, complaints, and requests while ensuring regular follow-ups with existing customers for satisfaction and retention.

Qualifications

• Experience in handling customer queries and providing solutions.
• Strong communication skills over the phone.
• Ability to perform payment follow-ups and maintain records.

Responsibilities

• Handling Customer Queries
• Customer support
• Payment Followups
• Communicate with customers through phone calls
• Handle customer queries, complaints, and requests
• Maintain regular follow-ups with existing customers

Skills

Customer service

Phone communication

Follow-ups

Job description

Posted: 1 day ago Openings: 1 Applicants: 17

Customer Relationship Executive

Dsource's Client

• Handling Customer Queries
• Customer support
• Payment Followups
• Communicate with customers through phone calls
• Handle customer queries, complaints, and requests
• Maintain regular follow-ups with existing customers

Skills highlighted with ‘‘ are preferred keyskills