Customer Relationship Executive

Galaxy Auto Wheels; Baran District; On-site; INR 200,000 - 400,000; Full time

Job summary

Galaxy Auto Wheels in India seeks a Graduate with strong communication and customer service skills to join our customer support team. You will handle follow-ups, service reminders, feedback calls, and appointment scheduling, ensuring satisfaction across the ownership journey.

Experience with CRM and telecalling, plus knowledge of automobile dealerships, is a plus. You will contribute to CRM updates and resolve complaints, helping maintain high levels of customer delight.

Qualifications

• Graduate with good communication and customer service skills.
• Experience in CRM, telecalling, customer support, or automobile dealerships will be an added advantage.

Responsibilities

• Handle customer follow-ups, service reminders, feedback calls, complaint resolution, CRM updates, appointment scheduling, and maintain excellent customer satisfaction throughout the ownership journey.

Skills

Communication skills

Customer service

CRM experience

Telecalling

Education

Graduate

Tools

CRM software

Job description

Handle customer follow-ups, service reminders, feedback calls, complaint resolution, CRM updates, appointment scheduling, and maintain excellent customer satisfaction throughout the ownership journey.

Required Candidate profile

Graduate with good communication and customer service skills. Experience in CRM, telecalling, customer support, or automobile dealerships will be an added advantage.