Crm Manager

Newday Hr Solution; Kolkata District; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

ESI

PF

Bonus

Job summary

Newday Hr Solution is seeking a candidate to manage customer interactions, service follow-ups, and lead tracking in the CRM system within an automobile dealership context. The role focuses on ensuring customer satisfaction and accurate data maintenance.

Responsibilities include coordinating with sales and service teams, handling inquiries, and building strong customer relationships through effective follow-ups.

Qualifications

• Female candidate with strong communication, customer handling, and CRM experience in automobile dealerships.

Responsibilities

• Manage customer interactions, service follow-ups, and lead tracking in CRM system.
• Coordinate with sales/service teams to ensure customer satisfaction and handle inquiries.
• Maintain accurate customer database records.

Skills

Strong communication

CRM experience

Customer handling

Tools

CRM software

Job description

Manage customer interactions, service follow-ups, and lead tracking in CRM system. Ensure customer satisfaction, coordinate with sales/service teams, handle inquiries, and maintain accurate customer database records.

Required Candidate profile

Female candidate with strong communication, customer handling, and CRM experience in automobile dealerships. Skilled in client coordination, follow-ups, and building strong customer relationships.

Perks and benefits

ESI , PF , Bonus