Customer Relations Executive

Impact Hr N Km Solutions; Nashik District; On-site; INR 200,000 - 300,000; Full time

Job summary

Impact Hr N Km Solutions is seeking a Customer Relations Executive in Nashik, Maharashtra. The role handles inquiries via phone, email, and in person, building strong relationships with customers and stakeholders while ensuring timely resolution of issues.

Candidates should have up to 1 year of experience and a BBA credential. The position offers a 2–3 LPA salary and a full-time on-site role within ITES/BPO services, with emphasis on accurate records and proactive follow-up.

Qualifications

• 0–1 year of experience in customer service or related roles.
• BBA qualification is noted in the posting.

Responsibilities

• Serve as the primary contact for customer inquiries via phone, email, and in person.
• Build and maintain positive relationships with customers and stakeholders.
• Address concerns, complaints, and service requests promptly and professionally.
• Follow up with clients to ensure satisfaction and long-term relationships.
• Maintain customer records and update databases accurately.
• Coordinate with internal departments to resolve issues efficiently.

Skills

Customer Relation Executive

Customer Relation Associate

Customer Relation Officer

Customer Relations Advisor

Relation Manager

Relation Officer

Job description

Key Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and in person.
• Build and maintain positive relationships with customers and stakeholders.
• Address customer concerns, complaints, and service requests in a timely and professional manner.
• Follow up with clients to ensure satisfaction and maintain long-term relationships.
• Maintain customer records and update databases accurately.
• Coordinate with internal departments to resolve customer issues efficiently.

Experience 0 - 1 Years Salary 2 Lac To 3 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification B.B.A Key Skills

• Customer Relation Executive
• Customer Relation Associate
• Customer Relation Officer
• Customer Relations Advisor
• Relation Manager
• Relation Officer