Customer Care Executive / Sal 6.5ctc

The Job Factory; Bengaluru; On-site; INR 320,000 - 650,000; Full time

Benefits offered by this job

Cab Facility up to 20 KM

Attractive Night Shift Allowance

Fast-track career growth opportunities

Supportive and collaborative workplace

5 Working Days

2 Rotational Week Offs

Job summary

The Job Factory is hiring for a Customer Support Associate to handle international voice processes in Bangalore. Freshers and experienced candidates can apply, with mandatory excellent spoken English and comfort with US night shifts.

The role focuses on delivering empathetic service and resolving customer queries efficiently. Join a dynamic team with opportunities for growth in a fast-paced, night-shift-friendly environment.

Qualifications

• Freshers and experienced candidates can apply.
• Any Graduate Or Undergraduate.
• Excellent spoken English skills are mandatory.
• Comfortable with US Night Shifts.
• Strong communication and listening skills.
• Basic computer knowledge required.
• Flexible with rotational week offs.

Responsibilities

• Attend inbound and outbound calls from US-based clients
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Coordinate with internal teams for issue resolution when necessary
• Ensure customer satisfaction by adhering to quality standards

Skills

Excellent spoken English

Strong communication and listening

Basic computer knowledge

Flexible with rotational week offs

Education

Any Graduate Or Undergraduate

Job description

Greeting from The Job Factory.

Hiring: Customer Support Associate International Voice Process

IMMEDIATE JOINERS ONLY

About the Role:

Join a dynamic international customer support environment where your communication skills can shape exceptional customer experiences. We are seeking passionate individuals who can confidently handle US customer interactions and provide timely resolutions.

Key Responsibilities:

• Attend inbound and outbound calls from US-based clients
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by adhering to quality standards
• Coordinate with internal teams for issue resolution when necessary

Requirements:

• Freshers and experienced candidates can apply
• Any Graduate Or Undergraduate
• Excellent spoken English skills are mandatory
• Comfortable with US Night Shifts
• Strong communication and listening skills
• Basic computer knowledge required
• Flexible with rotational week offs

What We Offer:

• Work Location: Bangalore
• Salary: Fresher 3.2LPA
• experience upto 6.5LPA
• 5 Working Days
• 2 Rotational Week Offs
• Cab Facility up to 20 KM
• Attractive Night Shift Allowance
• Fast-track career growth opportunities
• Supportive and collaborative workplace